FAQs
Answers to our most commonly asked questions.
Using Biometric Login/ Passkey (FaceID/ TouchID)
Email Character Limits
How do I update my credit card and reactivate my subscriptions?
How do I reset my password?
How do I register and log in to Ministry Grid?
Which devices does Ministry Grid support?
What's the difference between my organization in Ministry Grid & at my.lifeway.com?
How do I update or change my email address or my name for my Ministry Grid account?
How many people can I add into Ministry Grid?
Is there an app for Ministry Grid?
Do you need to have a registered account to use Ministry Grid?
Upgrading to Annual Subscription