FAQs

Answers to our most commonly asked questions.

Chandler Vannoy avatar Andy Dukes avatar
14 articles in this collection
Written by Chandler Vannoy and Andy Dukes

Does Ministry Grid offer any training for how to respond to the coronavirus?

Free Training, Documents, and Checklists to Lead Your Church through the Coronavirus
Chandler Vannoy avatar
Written by Chandler Vannoy
Updated over a week ago

How Do I Reset My Password?

This article helps someone understand their LifeWay Account/ID and how to reset their password.
Andy Dukes avatar
Written by Andy Dukes
Updated over a week ago

Where can I find units of Gospel Project training?

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Written by Chandler Vannoy
Updated over a week ago

How do I update my payment information for my subscription?

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Written by Chandler Vannoy
Updated over a week ago

What is the Ministry Grid cancellation policy?

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Written by Chandler Vannoy
Updated over a week ago

Where can I find my individual subscription?

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Written by Chandler Vannoy
Updated over a week ago

Which devices does Ministry Grid support?

This article shares which mobile devices, tablets, and computers that Ministry Grid supports.
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Written by Chandler Vannoy
Updated over a week ago

How many people can I add into Ministry Grid?

This article helps you know how many people you can add into Ministry Grid.
Andy Dukes avatar
Written by Andy Dukes
Updated over a week ago

Which web browsers does Ministry Grid support?

This article shares which web browsers Ministry Grid supports.
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Written by Chandler Vannoy
Updated over a week ago

How do I update or change my email address or my name for my Ministry Grid account?

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Written by Chandler Vannoy
Updated over a week ago

What are the steps to assigning training?

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Written by Chandler Vannoy
Updated over a week ago

Is there an app for Ministry Grid?

Chandler Vannoy avatar
Written by Chandler Vannoy
Updated over a week ago

What is the difference between a Course and a Workflow?

Chandler Vannoy avatar
Written by Chandler Vannoy
Updated over a week ago

Does every person in my church need an account?

This article describes why every individual needs to have a LifeWay account that includes an email address and password.
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Written by Chandler Vannoy
Updated over a week ago