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How are Lifeway subscriptions renewed, and what are the policies for cancellations and payment updates?

Brian avatar
Written by Brian
Updated over a week ago

Understanding Lifeway Subscription Renewals and Policies

Managing your Lifeway subscription involves understanding auto-renewal policies, cancellation deadlines, and how payment updates affect your subscription. This guide clarifies the most common questions users have about these processes.

Auto-Renewal Policy

Lifeway subscriptions are designed to auto-renew by default, ensuring uninterrupted access to your content or services. Unless you cancel the subscription, it will renew automatically at the end of the current subscription period. For example, specific memberships (e.g., Youth Ministry Booster Membership) will automatically renew for the subsequent season unless actively canceled.

Canceling Your Subscription

To avoid being charged for another subscription cycle, ensure you cancel your subscription before the renewal date. Once canceled, your subscription will not auto-renew, and you won’t be charged for the next period.

Impact of Failed Payments

If a payment attempt fails, there’s no need to cancel the subscription. Instead, you can handle the situation by updating your subscription or setting up a new payment.

Updating Payment Information

Updating payment information does not trigger an automatic subscription charge, as long as you do not apply the update to an active subscription where payment is due.

Key Takeaways

  • Lifeway subscriptions auto-renew unless canceled before the renewal date.

  • Cancellations must occur before renewal to avoid new charges.

  • Failed payments do not immediately require cancellation; alternative actions can resolve the issue.

  • Updating payment information won't automatically charge you unless applied to an active subscription.

Refer to this guide whenever you need clarity on managing your Lifeway subscription effectively.

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