FAQs
Answers to our most commonly asked questions.
By Dan and 1 other2 authors16 articles
- Using Biometric Login/ Passkey (FaceID/ TouchID)
- Email Character Limits
- How do I update my credit card and reactivate my subscriptions?
- How do I reset my password?
- How do I register and log in to Ministry Grid?
- Which devices does Ministry Grid support?
- What's the difference between my organization in Ministry Grid & at my.lifeway.com?
- How do I update or change my email address or my name for my Ministry Grid account?
- How many people can I add into Ministry Grid?
- Is there an app for Ministry Grid?
- Do you need to have a registered account to use Ministry Grid?
- Upgrading to Annual Subscription
- How can I manage subscription changes in Lifeway, including upgrades, plan switches, and billing type adjustments?
- What happens if I cancel my subscription?
- How can I check my subscription expiration or renewal dates on Lifeway?
- How are Lifeway subscriptions renewed, and what are the policies for cancellations and payment updates?
